Privacy Policy
Last updated: 04 October 2026.
Who we are and our role as data controller
mediafrontl operates this website as the data controller under UK GDPR and the Data Protection Act 2018. We determine the purposes and means of processing personal data collected through the site, contact forms and service interactions. Our registered address is Beaconsfield Studios, Station Road, Beaconsfield, Buckinghamshire, HP9 1LG, United Kingdom and we can be contacted at [email protected] or 01494 671234.
Scope of this notice
This policy explains how we collect, use and protect personal data from visitors, users who submit enquiries via the contact form, and individuals who engage with our professional resources on studio production workflows. It applies to all users located in the United Kingdom and covers data processed when you browse, contact us or use our services.
Categories of personal data we collect
We obtain data directly from you when you complete forms or communicate with us. Categories include identity details such as name, contact information including email address and telephone number, technical data such as IP address, browser type and device identifiers, and usage information about pages visited. We do not collect data from third-party sources unless you provide it voluntarily through correspondence.
Purposes of processing and legal bases
We process data to respond to enquiries submitted through the contact form under the legal basis of legitimate interests and, where consent is required, explicit consent. We maintain service functionality and security under legitimate interests. Compliance with legal obligations forms the basis for record-keeping required by law. Each purpose is matched to the minimum data necessary.
Whether providing data is obligatory
Supplying contact details through the form is voluntary. If you choose not to provide required fields we may be unable to respond to your query. Technical data is collected automatically to enable site operation; disabling cookies via browser settings may limit certain features but will not prevent basic access.
Cookies and similar technologies
We use cookies and similar tracking technologies in accordance with PECR. Essential cookies support core site functions while optional analytics cookies require your consent via the site-wide banner. Full details, including how to manage preferences, appear in our separate Cookie Policy which is accessible from the footer.
Processors, recipients and legal disclosures
We share data with carefully selected service providers acting as processors, including hosting providers, email delivery services and analytics platforms. These processors are bound by contractual safeguards. We may disclose information when required by law, regulation or court order, or to protect our rights and the safety of users.
International transfers
Some processors may be located outside the UK. Where transfers occur we rely on UK adequacy regulations or appropriate safeguards such as standard contractual clauses approved by the Information Commissioner’s Office to ensure equivalent protection.
Retention periods
Contact form data is retained for 24 months after the last interaction to allow follow-up and audit. Technical logs are kept for 12 months for security monitoring. Data is deleted or anonymised once the retention period expires unless a longer period is required by law.
Security and data minimisation
We apply technical and organisational measures including encryption in transit, access controls and regular reviews to protect data. We collect only the data necessary for stated purposes and encourage users to provide the minimum information required when contacting us.
Your data protection rights
Under UK GDPR you have the right to access, rectify, erase, restrict processing, object to processing and request data portability. You may also request that we stop processing based on legitimate interests. To exercise these rights please contact us at [email protected] providing sufficient information to verify your identity.
Withdrawing consent and objecting to marketing
Where processing relies on consent you may withdraw it at any time by contacting [email protected]. You have an absolute right to object to direct marketing and profiling for marketing purposes; we will cease such processing upon receipt of your objection.
Right to complain
If you are dissatisfied with our handling of your data you may lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority, via their website or by post to their offices.
Children and age restrictions
Our services are directed at professional adults engaged in studio production. We do not knowingly collect personal data from individuals under 18. If we become aware that data from a child has been collected we will delete it promptly.
Automated decision-making and profiling
We do not engage in automated decision-making or profiling that produces legal or similarly significant effects. Any analytics performed are used solely for service improvement and do not result in automated decisions about individuals.
Changes to this policy
We review this policy periodically and will update it to reflect changes in law or practice. The effective date of the current version is shown at the top of the page. Continued use of the site after an update constitutes acceptance of the revised terms.